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Solros Drinking Fountain

Solros Drinking Fountain.

Solros Drinking Fountain

Regular price $79.90 Sale price $59.90
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The Solros Drinking Fountain encourages cats to drink more water, reducing the risk of kidney and urinary tract diseases. 

Hygienic high-quality stainless steel top. Easily disassemble the stainless steel top for cleaning. The shallow base ensures whisker-stress free drinking.

Pet safe material. Made with BPA-free food grade material to keep your pet safe and healthy. Safe for all pets. 

Triple-action carbon activated filter. Eliminates impurities and bacteria so your cat has clean water all day round. The large filter traps all hair and dirt. This prevents your cat from drinking dirty water.

Three water flow settings. Uses a low-voltage pump for quiet, calming flow of fresh clean water. 3 different settings to suit picky drinkers: a gentle water flow, a bubbling top, or calm streams.

Blue light attracts cats. The blue lighting attracts cats to use the fountain even at night. Keep an eye on the water level thanks to the handy water level indicator. 

Note: Filters should be replaced once a month to ensure proper water filtration. 

In the box
Solros drinking fountain
1 x Carbon filter (1 month usage)
USB power cable (without power adapter)
Instruction manual

Overview
Size: 188 x 188 x 149mm
Material: Polypropylene Resin, Stainless Steel
Weight: 0.8kg
Capacity: 2.4l
Power supply: DC 5V 1A
Power: 1.5W 

Shipping Information
Free Shipping
We are glad to bring our customers great value and service. That’s why we provide free shipping worldwide. We partner with couriers such as USPS, EMS and ePacket.

Shipping to over 200 countries
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

Lost/Missing packages
Petnip will not be liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.

Customs
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

Shipping time
Shipping time varies by location. The estimated shipping time is 1-3 weeks.

*The estimated shipping time does not include processing time
*All shipping times exclude clearance/customs delays


Tracking Information
You will receive an email with a tracking number once your order has been shipped.

Tracking information unavailable
For some courier partners, it may take 2-5 business days for the tracking information to update on their system. If your order was placed more than 7 business days ago and there are still no updates, please contact us at support@petnip.co.

Will multiple items be sent in one package?
In order to facilitate the fastest shipping time possible, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.
FAQs
What currencies do you accept?
All purchases are charged in USD using Paypal. For other payment methods, accepted currencies are USD, AUD, EUR, GBP, JPY, BRL, CAD, NZD, SGD, SEK.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 1-3days production time for your order to ship out, average shipping times are 1 to 3 weeks.

Tracking numbers will be updated 3-5 days after your order has been shipped. If you didn't receive a tracking number after 7 business days, please email us at support@petnip.co

There is an issue with my product. Can I return it?
We offer a 100% money back guarantee if the product is defective or damaged. Refund has to be requested within 3 days of receipt. You have 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include your name and order number on the returned parcels.

Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.

Can I cancel my order?

You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent, please request a return after receiving your order.

I have entered an incorrect address what do I do now?

If you have misspelled or filled in an incorrect address, simply reply to your order confirmation email to make the correction. Kindly notify us immediately via email at support@petnip.co. We can change the address as long as the order has not been shipped. Unfortunately, no refund will be given after the order has been shipped.

How long does shipping take?

Shipping times vary as we ship worldwide from different fulfillment centers based on your location. The average shipping time is 1 to 3 weeks.

I have a question that wasn't answered, can you please help?

Absolutely! We are always happy to help! Please send us an email to hello@petnip.co and we will be happy to assist you in any way we can. We do receive a large number of emails, If you wish to get a prompt response regarding your order please attach your order number, name and email us using the email address used for the order. Thank you!
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